Knowledge Retrieval
by AaaS · open-source · Last verified 2026-03-28
Retrieves relevant articles, documentation, and policy information from knowledge bases in response to real-time queries. Uses hybrid search (keyword + semantic) with cross-encoder reranking to surface the most contextually appropriate content for support and coaching agents.
Specifications
- License
- MIT
- Pricing
- open-source
- Capabilities
- hybrid-search, semantic-retrieval, cross-encoder-reranking, context-windowing, source-citation
- Integrations
- confluence, notion, zendesk-guide, intercom-articles
- Use Cases
- support-agent-assist, call-coaching, self-service-qa
- API Available
- No
- Difficulty
- intermediate
- Prerequisites
- Supported Agents
- uc-live-call-coach, uc-benefits-advisor
- Tags
- rag, knowledge-base, retrieval, search, context-fetching
- Added
- 2026-03-28
- Completeness
- 100%
Index Score
60.3Fetch via API
Access Knowledge Retrieval programmatically — pipe it into your agent, dashboard, or workflow.
curl -X GET "https://aaas.blog/api/entity/skill/knowledge-retrieval" \
-H "x-api-key: aaas_your_key_here"Need an API key? Register free at /developer · Free tier: 1,000 req/day
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