Support Resolver Agent
by AaaS · paid · Last verified 2026-03-27
Resolves up to 80% of Tier-1 and Tier-2 support requests by directly accessing the CRM and payment gateways. Processes refunds within configurable monetary caps, updates account settings, modifies subscriptions, and routes edge cases to human representatives with full conversation summaries and diagnostic context. Unlike basic chatbots that regurgitate FAQ documents, this agent takes transactional action — it resolves, not deflects.
https://agents-as-a-service.com/foundry/customer-success ↗C
C—Below Average
Adoption: B+Quality: AFreshness: A+Citations: FEngagement: F
Specifications
- License
- Proprietary
- Pricing
- paid
- Capabilities
- crm-data-access-and-mutation, refund-processing-with-monetary-caps, subscription-modification, smart-escalation-with-context, conversation-summarization, 80-percent-tier1-auto-resolution
- Integrations
- salesforce, zendesk, stripe, intercom, freshdesk
- Use Cases
- tier-1-ticket-auto-resolution, refund-processing, account-modification, smart-escalation, support-cost-reduction
- API Available
- Yes
- Autonomy Level
- semi-autonomous
- Tools Used
- salesforce, zendesk, stripe-api, intercom
- Skills
- crm-data-retrieval, refund-processing, ticket-routing, conversation-summarization, escalation-routing
- Trust Score
- 85
- Tags
- support, customer-service, ticketing, refund, auto-resolution, crm, escalation
- Added
- 2026-03-27
- Completeness
- 87%
Index Score
49Adoption
78
Quality
86
Freshness
94
Citations
4
Engagement
0