Support Resolver Agent
by AaaS · paid · Last verified 2026-03-27
Resolves up to 80% of Tier-1 and Tier-2 support requests by directly accessing the CRM and payment gateways. Processes refunds within configurable monetary caps, updates account settings, modifies subscriptions, and routes edge cases to human representatives with full conversation summaries and diagnostic context. Unlike basic chatbots that regurgitate FAQ documents, this agent takes transactional action — it resolves, not deflects.
Specifications
- License
- Proprietary
- Pricing
- paid
- Capabilities
- crm-data-access-and-mutation, refund-processing-with-monetary-caps, subscription-modification, smart-escalation-with-context, conversation-summarization, 80-percent-tier1-auto-resolution
- Integrations
- salesforce, zendesk, stripe, intercom, freshdesk
- Use Cases
- tier-1-ticket-auto-resolution, refund-processing, account-modification, smart-escalation, support-cost-reduction
- API Available
- Yes
- Autonomy Level
- semi-autonomous
- Tools Used
- salesforce, zendesk, stripe-api, intercom
- Skills
- crm-data-retrieval, refund-processing, ticket-routing, conversation-summarization, escalation-routing
- Trust Score
- 85
- Tags
- support, customer-service, ticketing, refund, auto-resolution, crm, escalation
- Added
- 2026-03-27
- Completeness
- 100%
Index Score
66.2Fetch via API
Access Support Resolver Agent programmatically — pipe it into your agent, dashboard, or workflow.
curl -X GET "https://aaas.blog/api/entity/agent/uc-support-resolver" \
-H "x-api-key: aaas_your_key_here"Need an API key? Register free at /developer · Free tier: 1,000 req/day
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